Consumer Internet companies – and rival providers – seem to move at broadband speed. With customers one click from switching to the competition, the market demands a positive experience each time consumers touch the brand..

Consumer Internet

This doesn’t start with their hiring, and it doesn’t end when Experience Champions are released to the contact center or home-based environment. By infusing our cross-functional teams with C3's exciting customer-first ethos, we create Fans of our Experience Champions, who then create Fans of your customers.

It’s an ongoing relationship that continues even after another thrilled customer call ends with a delightful service experience.